Frequently asked questions - our answers
We offer you a free, qualified security consultation at your premises and you can test the system in your own four walls during a non-binding live test to convince yourself of the reliability and adaptability of our early warning system.
We will also be happy to show you the Trisora™ early warning system at our premises on request.
No. The Trisora™ IQ detector (SE-TIM) is a passive, highly sensitive detector and does not emit any infrasound waves itself. When an attempt is made to pry and break open the doors or windows of a house - jerkily or by force - characteristic, identifiable acoustics are produced in the infrasonic wave range, which the Trisora™ early warning system detects and immediately evaluates. The low frequencies of these received sound waves are below the range of human hearing.
Private individuals can apply for the subsidy for burglary protection measures as owners and tenants.
The following conditions must be met for KfW eligibility:
- The total investment costs must amount to at least 500 euros.
- The subsidy rate for burglary protection is 20% per application. If the eligible investment costs exceed 1,000 euros, the first 1,000 euros are subsidized at 20% and the remaining eligible investment costs at 10%.
- Eligible investment costs up to a maximum of 15,000 euros per residential unit.
- Construction work may only begin after the grant has been approved.
- The alarm system must be installed by a specialist company.
- The grant will only be paid out after the original invoice has been submitted.
- The alarm system must meet the requirements of the European standard EN50131 Grade 2 or better.
- The system must be built in accordance with VDE 0833 Parts 1 and 3.
Trisora grants a 5-year warranty period for the early warning system in conjunction with a maintenance contract.
The warranty period without a maintenance contract is 3 years.
The Trisora™ early warning system is switched on or off via the hazard alarm control panel. The easiest way to activate or deactivate the system is via the wireless hand-held transmitter, which can also be used to query the current status and confirm it visually/acoustically.
To activate/deactivate the system, all you need to do is press a button, making it easy for children to operate. If you wish, you can automatically receive a notification via the app when the system is activated/deactivated.
You can connect and control the system with remote monitoring via a free app. It can also be used to call up detailed notifications. If you wish, you or other people can be informed by a phone call in the event of a message.
It is possible to connect to a security service or to telephone numbers of your choice so that further measures can be initiated. Private individuals are generally not permitted to dial the police directly
In addition to the acoustic alarm switching of the alarm panel and external siren to draw attention to the attempted break-in, you can also be informed via the free app.
VdS Schadenverhütung GmbH is a subsidiary of the German Insurance Association and has defined different risk classes with its classifications depending on the level of insurance and degree of risk.
Burglar alarm systems with VdS approval are recommended by the police and are recognized by German insurance companies.
The system has an integrated emergency power supply in battery mode for up to 48 hours. You are also informed of the error message.
Attempted tampering with the outdoor detector is detected by the alarm panel and triggers an error message. A GSM module informs you of this via a call.
Sabotage attempts on the Trisora™ IQ detector and the additional modules are also forwarded directly to the hazard alarm center and you are informed immediately.
The alarm system can be equipped or extended at any time with specific detectors for technical alarms such as smoke and heat detectors, gas detectors, water level detectors and methane gas detectors, etc.
An emergency call precaution via a mobile panic button (e.g. for single and/or mobility-impaired residents) can also be integrated so that help can be called quickly in an emergency at the touch of a button, e.g. via a telephone voice announcement to a desired person or notification to an emergency service.
The installation is clean and wireless, only a power socket is required. This ensures that the device is ready for use quickly.
Sound pulses propagate unhindered and without loss through individual rooms and even through the smallest door gaps inside the building. The Trisora™ IQ detector (SE-TIM) can therefore be positioned anywhere in the building to be monitored in order to detect a change in the sound level. Even in larger properties, the central acoustic detection remains seamless and comprehensive.
Relocation to new locations or changes to the structural conditions can be implemented without any problems. To be on the safe side, your specialist advisor should check whether the zones need to be readjusted and adapted or whether additional accessories may be required.
Yes, the early warning system only detects characteristic intrusion noises from outside. In addition, the optional wireless motion detector is animal-tolerant and ignores animals weighing up to 38 kg thanks to the motion and temperature detection in one device.
No. Possible sources of interference, e.g. people or animals walking around the room, exhaust systems, heating systems starting up, trucks driving past, thunderstorms, etc., are reliably filtered out as unspecific noises, thus avoiding false alarms.